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We went as a family to your store this evening and dreaded the trip as one of our children has Autistic Spectrum Disorder., but we needed shelves and took the risk going. As soon as we arrived, we saw your children's play area and tried our luck to see if our some would go in there to play while we shopped. He agreed ad surprised both his Dad and I.
Not only did he have a good time in there, the staff were very helpful in asking what his triggers were and how he would react if there should happen to be a fire alarm sound go off while he was in their care. This simple awareness reassured s that he was in safe hands while learning to be independent from us.
They also gave us a telephone number to call in advance next time, to book him in to the play area due to his additional needs and to help avoid disappointment , and so he wouldn't miss out if the crèche was full.