We spent some time today in your Exeter store where my two young children took advantage of the 1-hour free supervised playtime in your play area. One of my sons is autistic. I just want to say how impressed I am with care and consideration we received for him from your care staff in the play area. They asked for everything they needed to know about my son and played with him and supervised him in an excellent manner. He has been talking nonstop about Alice since we left and wants to come back again soon. I cannot express how happy this experience has been for him, please pass on my feedback to Alice I hope she is recognised for her service she truly is an asset to your company.

Visit Our Job Board

Our Team

Tinies Daycare Central Support 0.00 0

Our Central Support team provides the very best support for our managed childcare provisions

  • Maxine
  • Louise
  • Nick
  • Daljinder
  • Jonny
  • Lindsey Doe
  • Amanda Coxen
  • Ben Black
  • Oliver Black
  • Caroline Watson
  • Samantha Mackie

Maxine Henderson, Education Manager


Maxine has a NNEB diploma, a BA Hon in Sociology and over 20 years' experience in the childcare industry.

Having changed sector when her two children were at nursery because she enjoyed the environment so much, Maxine started her career as a room leader, moving to Nursery Manager when the site was taken over by Leapfrog Day Nurseries. Her next move was to Happy Child Nurseries as Head of Operations, where she oversaw 15 Nurseries and four Prep-Schools for seven years. In 2004 she played a pivotal role merging 39 nurseries into the company.

She joined Tinies in November 2014 and has held a variety of managerial roles including Training Manager, Operations Manager, Senior Operations Manager and Head of Operations.

Maxine has been involved in buying new sites and integrating them into the existing nursery group, TUPE transfers, managers and staff integration plans and refurbishment programmes including costing. She also has full involvement in policy and procedure creation, developing the EYFS, driving occupancy and budgeting.

Louise Williams, Operations Director


Louise began her career at the Royal Berkshire Racquets and Health Club as a Crèche Assistant and was promoted to Crèche Manager within two years.

Moving to become a regional Manager for, Virgin Active, one of the UK's largest health club groups, she oversaw crèches and holiday clubs as well as assisting with the design and launch of several new children's activity areas within their flagship region.

Louise joined Tinies in 2006 as a Crèche Manager and her role was quickly expanded to oversee five holiday clubs. Returning after a family relocation, she rejoined the company in 2013 and has since been promoted to Operations Director. She now supports the four operations managers in all areas of the day to day operation and focusses on building quality partnerships with our clients.

Louise has also written children's holiday and party programs and trained on these nationally.

Nickolaus Haenchen, Head of People and Talent


Nick has over a decade of experience in organisational leadership, human resource management, and long-term business planning.

He has Level 7 equivalent studies in organisational leadership, HR management from Quinnipiac University (USA) and Level 5 equivalent studies from Alvernia University (USA) where he studied Psychology, Communications and Foreign Language. His career includes stints with the YMCA, Walgreens-Boots Alliance and Viability in a variety of roles.

Nick joined the Tinies team in December 2018 and now works closely with the People and Operations teams to ensure top talent is recruited and retained. He's also responsible for delivering a values-driven environment that is rewarding, engaging and forever developmental for all colleagues.

When not working, he can be found pursuing his passion for wellness, advocating for disability inclusion, or experimenting with new concoctions in the kitchen.

Daljinder Panesar, Financial Controller


Daljinder has over 10 years' experience in finance. She is a Certified Chartered Accountant (FCCA), having graduated in 1998 with a BSc degree in Business Economics at Brunel University.

She held a senior finance position working for a Housing Association before joining the Tinies team in 2014 as Management Accountant, rising to Finance Manager and now Financial Controller.

Leading the Finance team, Daljinder is now responsible for the delivery of finance services, planning and reporting, providing financial leadership and is instrumental in forming accounting strategies.

Jonny Wilkes, Finance Director


Having originally trained as a Chartered Accountant at PwC, Jonny has over 17 years' experience in finance. After starting his career as a Finance Director in the film & TV industry, he subsequently set up as a flexible FD and has since worked with a wide variety of owner-managed businesses.

He has worked with Tinies and My Family Care since 2013 and heads up the accounts team. He is now responsible for the financial planning and management of Tinies Daycare, as well as supporting directors with new projects, bids and tenders.

He lives in London has a 12 year old son and a two year old daughter.

Lindsey Doe, Director

Lindsey Doe

Lindsey began her career at the Royal Berkshire Racquets and Health Club where she was part of a team that launched the first children's child friendly gym and activity concept in the UK in 1996.  She spent seven years developing the concept and rolling it out over 33 clubs for the Esporta Health and Fitness group.

After a travel sabbatical in 2002, Lindsey consulted with leading UK health club operators including the UK and Europe's largest fitness-training provider, Fitness Professionals, to develop operational practice and create children's activity programmes.

Lindsey joined Tinies in 2007 to manage the franchise network but her role quickly expanded into operations. In 2012, she turned her focus to Tinies Daycare and the development of new business.

Lindsey balances her time between Central Support, our nurseries, crèches and kids' clubs as well as her family.

Please contact Lindsey or the Central Support team if you would like to know more about our childcare services in the UK.

Amanda Coxen, Director

Amanda Coxen

Amanda Coxen began her career in the City as a qualified solicitor. During these seven years she witnessed many colleagues struggling to balance childcare with work and decided that she wanted to do something about the situation. As a mother of two boys, Amanda had also experienced first-hand the parental challenges of finding the right childcare solutions.

Amanda joined Tinies owners Ben and Ollie Black in 2000 to help develop their fledgling childcare business.

Ben Black, Director

Ben Black

Ben began his career working as a City lawyer. In 2000, he and his brother Ollie bought Tinies, which they developed to become the biggest nanny agency in the UK and from 2002 started to operate childcare settings.

In 2005, they founded My Family Care, which was acquired by Bright Horizons, along with the Tinies Franchise in 2019.

Ben continues to be a director and work with Tinies Daycare and is also a non-executive director at AnyJunk, the UK's largest rubbish clearance company.

Ben continues to work with Tinies and is also a non-executive director at AnyJunk, the UK's largest rubbish clearance company.

As the father of three young children including twins, Ben knows all about the pressures of balancing work and family life but can still be found setting a fair pace at the occasional marathon.

Oliver Black, Director

Oliver Black

Ollie started his career at Proctor & Gamble as a brand manager with Oil of Olay and was part of the team that introduced P&G's trailblazing maternity support programme.

He was the first person in the UK to move the childcare market online, launching Tinies in 2000. It has since become the UK's largest supplier of childcare and nursery staff.

In 2005, with his brother Ben, they co-founded My Family Care, which was acquired, along with the Tinies Franchise by Bright Horizons in 2019.

Ollie is the father of three young children and has, what some describe, as an unhealthy obsession with endurance races & sport.

Caroline Watson, Workplace Nursery Executive

Caroline Watson

Caroline joined the Tinies Daycare team in January 2020, having previously worked in recruitment management for 16years.

She spent almost 9 of these years working for the Tinies Childcare franchise gaining an excellent background in childcare operations.

She is currently working as an Workplace Nursery Executive and supporting the Managing Director, Operations Director and the Operations and People Teams. In her own time, Caroline enjoys spending time with her 12year old son and is an avid reader!

Samantha Mackie, Accounts Assistant

Samantha Mackie

Samantha has worked in finance roles for over 10 years, covering a variety of functions including credit control, account applications, bank reconciliations and billing.

Samantha has worked with a wide range of different clientele across the building trade, automotive trade including parts and software.

Samantha is looking to expand on current knowledge and experience within the Tinies Accounts team. Sammy will be working closely with the Nursery's and with her own daughter attending a nursery she appreciates the importance of strong and effective communications, and relationship building.


Contact details

Tinies Daycare Central Support
Venture House,
2 Arlington Square,
Downshire Way
Berkshire RG12 1WA

Apply for a Job