Caroline Clarke, Operations Manager
Caroline has over 28 years' experience of working in the childcare sector.
She has a Level 3 NNEB qualification and a Level 4 in Early Years Childcare and holds a PTLLS (Preparing to Teach in the Lifelong sector) qualification in adult training.
She began her career as a Nursery Manager, after which she spent 11 years working for a childcare provider, initially as a Crèche Manager, rising to Regional Manager and finally Head of Crèche Management. She joined Tinies in 2009 as an Operations Manager.
Caroline is now Operations Manager for 13 of our IKEA crèches and takes a lead in the responsibility for the day to day management of the IKEA account. She works in a consultancy role for one of our large clients and is the creator of their childcare policies, delivering training for their crèche and kids' teams. Caroline also supports the development and delivery of all our training programs.
Liz Chevis, Operations Manager
With 20 years' experience in the sector, Liz has a degree in Early Childhood Studies.
She began her career working for a large nursery chain managing over 20 nurseries as an Operations Manager before joining Tinies in 2006 as an Operations Manager.
In addition to her in-depth knowledge of multi-site management, Liz also has expertise in HR management and working with Ofsted, the Care Inspectorate, other regulatory bodies and external agencies.
She is also a mother of four children.
Maxine Henderson, Operations Manager
Maxine has a NNEB diploma, a BA Hon in Sociology and over 20 years' experience in the childcare industry.
Having changed sector when her two children were at nursery because she enjoyed the environment so much, Maxine started her career as a room leader, moving to Nursery Manager when the site was taken over by Leapfrog Day Nurseries. Her next move was to Happy Child Nurseries as Head of Operations, where she oversaw 15 Nurseries and four Prep-Schools for seven years. In 2004 she played a pivotal role merging 39 nurseries into the company.
She joined Tinies in November 2014 and has held a variety of managerial roles including Training Manager, Operations Manager, Senior Operations Manager and Head of Operations.
Maxine has been involved in buying new sites and integrating them into the existing nursery group, TUPE transfers, managers and staff integration plans and refurbishment programmes including costing. She also has full involvement in policy and procedure creation, developing the EYFS, driving occupancy and budgeting.
Louise Williams, Head of Operations
Louise began her career at the Royal Berkshire Racquets and Health Club as a Crèche Assistant and was promoted to Crèche Manager within two years.
Moving to become a regional Manager for, Virgin Active, one of the UK's largest health club groups, she oversaw crèches and holiday clubs as well as assisting with the design and launch of several new children's activity areas within their flagship region.
Louise joined Tinies in 2006 as a Crèche Manager and her role was quickly expanded to oversee five holiday clubs. Returning after a family relocation, she rejoined the company in 2013 and has since been promoted to Head of Operations. She now supports the four operations managers in all areas of the day to day operation and focusses on building quality partnerships with our clients.
Louise has also written children's holiday and party programs and trained on these nationally.
Monika Jaworska, Specialist - People Deputy
Monika joined the Tinies team in March 2018 as an Operations Administrator Assistant and has 10 years of experience as an Office and Bar Manager.
She began her role by providing support to the Marketing and Operations managers but will now be working as a People Specialist & Deputy.
In her spare time, she enjoys traveling and baking.
Sarah Smith, Specialist - People & Finance
Sarah has over 12 years' experience in payroll. Having held a Payroll Supervisor position in a Recruitment Agency, she joined the Tinies team in 2017 as Payroll Officer, which has since evolved into the People & Finance Specialist.
Sarah is responsible for overseeing and administering all payroll functions for all colleagues.
In her spare time, Sarah can be found cooking and baking with her two sons.
Nickolaus Haenchen, Head of People and Talent
Nick has over a decade of experience in organisational leadership, human resource management, and long-term business planning.
He has Level 7 equivalent studies in organisational leadership, HR management from Quinnipiac University (USA) and Level 5 equivalent studies from Alvernia University (USA) where he studied Psychology, Communications and Foreign Language. His career includes stints with the YMCA, Walgreens-Boots Alliance and Viability in a variety of roles.
Nick joined the Tinies team in December 2018 and now works closely with the People and Operations teams to ensure top talent is recruited and retained. He's also responsible for delivering a values-driven environment that is rewarding, engaging and forever developmental for all colleagues.
When not working, he can be found pursuing his passion for wellness, advocating for disability inclusion, or experimenting with new concoctions in the kitchen.
Erzebet Csengeri, Accounts Assistant
Before joining the Tinies team as Accounts Assistant in December 2018, Erzebet had worked in catering and insurance departments.
She completed her financial studies in Hungary and AAT in London.
Daljinder Panesar, Financial Controller
Daljinder has over 10 years' experience in finance. She is a Certified Chartered Accountant (FCCA), having graduated in 1998 with a BSc degree in Business Economics at Brunel University.
She held a senior finance position working for a Housing Association before joining the Tinies team in 2014 as Management Accountant, rising to Finance Manager and now Financial Controller.
Leading the Finance team, Daljinder is now responsible for the delivery of finance services, planning and reporting, providing financial leadership and is instrumental in forming accounting strategies.
Jonny Wilkes, Finance Director
Having originally trained as a Chartered Accountant at PwC, Jonny has over 17 years' experience in finance. After starting his career as a Finance Director in the film & TV industry, he subsequently set up as a flexible FD and has since worked with a wide variety of owner-managed businesses.
He has worked with Tinies and My Family Care since 2013 and heads up the accounts team. He is now responsible for the financial planning and management of Tinies Daycare, as well as supporting directors with new projects, bids and tenders.
He lives in London has a 12 year old son and a two year old daughter.
Lindsey Doe, Director
Lindsey began her career at the Royal Berkshire Racquets and Health Club where she was part of a team that launched the first children's child friendly gym and activity concept in the UK in 1996. She spent seven years developing the concept and rolling it out over 33 clubs for the Esporta Health and Fitness group.
After a travel sabbatical in 2002, Lindsey consulted with leading UK health club operators including the UK and Europe's largest fitness-training provider, Fitness Professionals, to develop operational practice and create children's activity programmes.
Lindsey joined Tinies in 2007 to manage the franchise network but her role quickly expanded into operations. In 2012, she turned her focus to Tinies Daycare and the development of new business.
Lindsey balances her time between Central Support, our nurseries, crèches and kids' clubs as well as her family.
Please contact Lindsey or the Central Support team if you would like to know more about our childcare services in the UK.
Amanda Coxen, Director
Amanda Coxen began her career in the City as a qualified solicitor. During these seven years she witnessed many colleagues struggling to balance childcare with work and decided that she wanted to do something about the situation. As a mother of two boys, Amanda had also experienced first-hand the parental challenges of finding the right childcare solutions.
Amanda joined Tinies owners Ben and Ollie Black in 2000 to help develop their fledgling childcare business. Today she is one of the co-owners of this business with over 35 settings, seeing more than 388,000 children per year.
Ben Black, Director
Ben began his career working as a City lawyer. In 2000, he and his brother Ollie bought Tinies, which they developed to become the biggest nanny agency in the UK and from 2002 started to operate childcare settings.
In 2005, they founded My Family Care, which was acquired by Bright Horizons, along with the Tinies Franchise in 2019.
Ben continues to be a director and work with Tinies Daycare and is also a non-executive director at AnyJunk, the UK's largest rubbish clearance company.
Ben continues to work with Tinies and is also a non-executive director at AnyJunk, the UK's largest rubbish clearance company.
As the father of three young children including twins, Ben knows all about the pressures of balancing work and family life but can still be found setting a fair pace at the occasional marathon.
Oliver Black, Director
Ollie started his career at Proctor & Gamble as a brand manager with Oil of Olay and was part of the team that introduced P&G's trailblazing maternity support programme.
He was the first person in the UK to move the childcare market online, launching Tinies in 2000. It has since become the UK's largest supplier of childcare and nursery staff.
In 2005, with his brother Ben, they co-founded My Family Care, which was acquired, along with the Tinies Franchise by Bright Horizons in 2019.
Ollie is the father of three young children and has, what some describe, as an unhealthy obsession with endurance races & sport.