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I've just been so impressed with Leah that I thought it was worth letting you know. She's been an amazing keyworker. For me, her biggest positive attribute is that she genuinely cares, gets attached to the child and goes above and beyond her normal duties to make sure the child is okay. Recently Kian was teething (but it wasn't apparent at the time). He was unusually cranky and clingy and she actually rang me to ask if any changes at home had happened recently so that they could do something to help him settle down. I found that very sweet. Another example is when I was a doing pick up, my other child needed the toilet in the toddler room but he had a little accident as he got to the toilet too late. Instead of telling me to clean him up (which has happened once in the preschool room), she was more than happy to help Aarav get changed and even went the extra mile to put plastic bags over his socks so his feet don't get wet as his shoes were wet. She thought to do this herself. I was so impressed at the thoughtfulness. Sorry if it's too much detail, but I wanted to show you what I mean by going above and beyond! I just wanted you to know what a gem you have (although I'm sure you know already!).
The rest of the staff are awesome too; I just wanted to give specific feedback for Leah.