We went as a family to your store this evening and dreaded the trip as one of our children has Autistic Spectrum Disorder., but we needed shelves and took the risk going. As soon as we arrived, we saw your children's play area and tried our luck to see if our some would go in there to play while we shopped. He agreed ad surprised both his Dad and I. Not only did he have a good time in there, the staff were very helpful in asking what his triggers were and how he would react if there should happen to be a fire alarm sound go off while he was in their care. This simple awareness reassured s that he was in safe hands while learning to be independent from us. They also gave us a telephone number to call in advance next time, to book him in to the play area due to his additional needs and to help avoid disappointment , and so he wouldn't miss out if the crèche was full.
 
Parent

Visit Our Job Board

TInies Daycare Complaints

Should you find yourself unhappy with the service we provide, we need to hear about it - this is how we improve

Tinies are confident that parents will be happy with the experience they receive when visiting our settings and we welcome all feedback.

We do however know that from time to time, we don't always get it right and in these circumstance we want to assure you that all complaints will be dealt with professionally, promptly and effectively, following our complaints procedure outlined in our parent policies.

If you do not feel happy with your experience with us please complete the form below:

* Please complete at least these fields

Contact details

First name: *
Last name: *
Email address: *
Address: *
 
I would like to make a complaint about: *
Name of setting: *
Nature of Complaint: *
 

Data Protection

Yes
No
Yes
No
Security code: *
 
quotation mark
I was able to make reservation at Smaland for my special need's child-no hassle at all. I was quickly able to register and kids were delighted. Staff were friendly, helpful + engaged with kids.
Parent, IKEA Dublin